I cannot login to the Admin Panel

If you're an Administrator having trouble logging into the Admin Panel, don't worry! Updating your password is simple. Just follow the steps in the Forgot Password flow.

Here is a step-by-step guide to the screens you'll encounter during the password recovery process.

1. Access the Admin Panel sign in screen, Sign In With Email then select Forgot Password. 

non-google sso

2. Provide your Admin Panel email address, prove you're not a robot, and then click on the "Recover" button. forgot password

3. Retrieve the recovery code from your email and input it in the designated field on the screen below, and then click "Verify".

VERIFY

4. Set a new password, then click "Submit".

create password

5. After successfully updating your password, click on "Go to Sign In" to start using your new password.

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6. After successfully signing in, you will be directed to the Admin Panel default screen, as shown below.

admin panel default screen